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Accredited Adviser in Insurance (AAI)
The three-course AAI curriculum is especially designed to broaden the knowledge and skills of insurance agents and brokers.
- AAI 81 -- Foundations of Insurance Production. An introduction to insurance and risk management concepts and the fundamentals of sales/account development, together with study of Personal Lines and Commercial Property coverages.
- AAI 82 -- Multiple-Lines Insurance Production. Intensive study of liability and specialty coverages, including Commercial General Liability, Commercial Auto, Garage and Motor Carrier, Commercial Crime, Businessowners, Workers' Compensation and Employers' Liability, Umbrella and Excess coverages, as well as specialty Property covers, Ocean and Inland Marine, and Surety Bonds.
- AAI 83 -- Agency Operations and Sales Management. Topics covered include agency formation/environment, management, production plans, producer-insurer relations, agency image, growth, customer communications, market segmentation/target marketing, agency information technology, customer service, financial management, and legal/ethical responsibilities.
No Summer 2009 AAI class is currently scheduled.
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Associate in Claims (AIC)
The Associate in Claims (AIC) program provides in-depth study of the claim representative’s role and function. The AIC designation can be attained upon the successful completion of the AIC 33, AIC 34, AIC 35, and AIC 36 national examinations. ISC offers classes designed to prepare students for the required national examinations.
- AIC 33 – Claim Handling Principles and Practices. An introduction to the claim representative’s role and duties. Topics include human relations, communication, investigation, negotiation, bad faith laws, claims management, ethics and professionalism, and the legal system.
- AIC 34 – Workers Compensation and Managing Bodily Injury Claims. Issues of compensability, benefit calculation, and claims administration within the workers compensation system are covered, along with medical terminology, disability, rehabilitation, treatment, and cost control.
- AIC 35 – Property Loss Adjusting. An in-depth study of the rights and duties of the insured and the insurance company under first-party property insurance policies. Building, Personal Property, and Business Income losses are considered.
- AIC 36 – Liability Claims Practices. The essential practices of liability claims handling from initial notice through settlement are covered, as well as the law of torts, contracts, agency, and bailment.
(NOTE: Students can also earn a more focused AIC designation by combining three specific AIC courses with INS 22, CPCU 551, CPCU 552, CPCU 553, or CPCU 555.)
Who should enroll. Claim representatives who have not had formal study of the insurance, legal, and claim principles that underlie claim practices. Others in insurance and insurance-related occupations who work with claims would also benefit.
National examination. AIC exams are computer administered multiple-choice exams available during four 60-day "windows" each year. Registration with the Insurance Institute of America (IIA) is required, and the examination fee must be paid directly to the IIA
Summer 2009 Tuition: $675 (see Book Order
Form for Course Guide/textbook costs).
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AIC 33 - 301 CANCELLED |
Tuesdays | 4:30-6:30 | ISC -- Loop | 6/9/09 | 13 |
| AIC 33 - 303 | Mondays | 5:00-7:00 | Gallagher Bassett -- Oakbrook Terrace | 6/8/09 | 11 |
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AIC 34 - 403 CANCELLED |
Wednesdays | 5:00-7:00 | Gallagher Bassett -- Oakbrook Terrace | 6/10/09 | 13 |
| AIC 35 - 501 | Mondays | 4:30-6:30 | ISC -- Loop | 6/8/09 | 13 |
| AIC 36 - 603 | Tuesdays | 5:00-7:00 | Gallagher Bassett -- Oakbrook Terrace | 6/9/09 | 13 |
Associate in Insurance Services (AIS)
The Delivering Insurance Services (AIS 25) course is designed for those who want to learn the fundamentals of total quality management regardless of their job duties or position. This course provides an opportunity to gain a working knowledge of the terms, tools, and ideas of quality management that are used in effective interaction with customers and coworkers.
ISC offers a class designed to prepare students for the national Delivering Insurance Services examination. Those who have completed the three-part Program in General Insurance (INS) will earn the AIS designation, upon passing the AIS exam. Individuals who have passed specific CPCU exams (or earned the AAI, AIC, AFSB, AMIM, API, API, ARe, ARM, ASLI, or AU designations) only need to pass the AIS 25 exam in order to earn the AIS designation.
Who should enroll. Anyone in the insurance industry who deals with customers as well as technical and support people. Supervisors and managers will also find the course to be beneficial as it aids in developing and applying leadership skills
National examination. Following the completion of the course work, the instructor will administer an examination issued and graded by the Insurance Institute of America. (National examinations can also be taken at a Prometric testing center.) The Institute awards the Associate in Insurance Services (AIS) designation upon completion of all requirements.
Summer 2009: Package (includes tuition, books, and sales tax, but not exam fee) -- $595.
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| AIS 25 - 501 | Thursdays | 4:30-6:00 | ISC -- Loop | 6/11/09 | 11 |
Associate in Management
The Associate in Management program consists of two courses based on traditional hard-cover texts leading to computer-administered multiple-choice examinations (AIM 40 and 44) and an online course (AIM 45) that tests students' grasp of articles in major business periodicals. The program is designed to strengthen students' understanding of major concepts and approaches in managing organizations
- AIM 40 covers the organization environment, decision making, planning, organizational structure, managing individuals and groups, the global environment, and management for service operations.
- AIM 44 covers strategic human resources management, equal employment opportunity, recruiting and job search, human resource development, performance appraisal, compensation system development, and incentive compensation and benefits.
- AIM 45 covers current management topics in the press. Students answer questions about specific articles each week, and must accumulate 150 correct answers over a period of 14 months.
Who should enroll. Anyone who has supervisory or management responsibilities can benefit from this focused study of management.
National examination. AIM 40 and 44 exams are given at Prometric computer testing centers during four 60-day "windows" each year. Registration with the Insurance Institute of America (IIA) is required, and the examination fee must be paid directly to the IIA.
No Spring 2009 AIM class is
currently scheduled.
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Associate in Reinsurance (ARe)
The ARe program is designed to provide a solid knowledge base for students who work in or with the reinsurance industry. It consists of computer-administered multiple-choice examinations based on four traditional text-based courses (ARe 143 and 144, CPCU 520, plus an elective) and an online course (ARe 145) that tests students' grasp of relevant articles in major business periodicals.
- ARe 143 provides an overview of Personal and Commercial insurance coverages.
- ARe 144 covers reinsurance principles and practices, including major types of programs, the placement process, treaty language, audits, regulation, and reserves.
- ARe 145 reviews contemporary reinsurance theory and practice based on current journal and periodical articles.
- CPCU 520 covers insurance operations, regulation, financial statements and financial management, and insurer business strategy and global operations
- Electives: Students must complete one of the following -- CPCU 540 (Business and Financial Analysis for Risk Management and Insurance Professionals), ARM 56 (Risk Financing), or AIAF 111 (Statutory Accounting for Property-Casualty Insurers).
Who Should Enroll. Reinsurance practitioners -- whatever their level of experience -- will benefit from the breadth and depth of the ARe program. In addition, risk managers and insurance agents, brokers, and underwriters will gain clearer insight into the impact of reinsurance on their operations.
National examination. Examinations for ARe 143 and 144, CPCU 520 and 540, and ARM 56 and AIAF 111 are given at Prometric computer testing centers during four 60-day "windows" each year. Registration with the Insurance Institute of America (IIA) is required, and the examination fee must be paid directly to the IIA. To pass ARe 145, students read articles online and answer multiple-choice questions on each article.
No Summer 2009 ARe class is currently scheduled.
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Associate in Risk Management (ARM)
The Associate in Risk Management (ARM) program provides a thorough study of the risk management decision making process. The ARM designation can be attained upon the successful completion of the ARM 54, ARM 55, and ARM 56 national examinations. ISC offers classes designed to prepare students for the required national examinations.
· ARM 54 – Risk Assessment. This introduction to risk management focuses on the first four steps in the risk management decision making process: identifying loss exposures and analyzing them, evaluating alternative techniques for treating these exposures, and selecting the most promising techniques.
· ARM 55 – Risk Control. This course builds on ARM 54, which should ideally be taken first. ARM 55 covers the selection, implementation and monitoring of selected risk control methods used to reduce the frequency or severity of accidental loss.
· ARM 56 – Risk Financing. This course, which can be taken either before or after ARM 55, covers the selection, implementation and monitoring of risk financing techniques. These include various forms of risk retention and risk transfer, including traditional commercial insurance and innovative risk financing techniques.
Who should enroll. Risk managers and corporate and government safety personnel, as well as insurance producers, consultants, and insurance company employees wanting to broaden their knowledge of the risk management process.
National examination. ARM multiple-choice exams are given at Prometric testing centers during four 60-day "windows" each year. Registration with the Insurance Institute of America (IIA) is required, and the examination fee must be paid directly to the IIA.
Summer 2009 Tuition: $675 (see Book Order Form for Course Guide/textbook costs).
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ARM 54 - 401 CANCELLED |
Mondays | 4:30-6:30 | ISC -- Loop | 6/8/09 | 13 |
| ARM 55 - 503 | Thursdays | 5:00-7:00 | Gallagher Bassett -- Oakbrook Terrace | 6/4/09 | 13 |
| ARM 56 - 601 | Wednesdays | 4:00-6:00 | ISC -- Loop | 6/3/09 | 13 |
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ARM 56 - 604 CANCELLED |
Tuesdays | 5:15-7:15 | Gallagher Bassett -- Schaumburg | 6/9/09 | 13 |
Risk Management for Public Entities (RMPE)
The public sector poses special challenges for risk management. This course clarifies some of these special challenges and offers disciplined analysis of issues like pooling as a risk financing technique, distinctive liability exposures of public entities, and disaster planning and emergency response.
Students who have completed the ARM designation will earn the ARM-P designation by passing the RMPE 352 examination. Students who have not completed the ARM designation will earn a certificate of completion upon passing this examination.
No Summer 2009 RMPE class is currently scheduled.
Associate In Commercial Underwriting (AU)
The Associate in Underwriting (AU) program establishes a national standard of technical competence for commercial lines underwriters. The AU designation can be attained upon the successful completion of the AU 65, AU 66, CPCU 551, and CPCU 552 national examinations, or the AU 65, AU 66, and INS 23 exams. (The Institutes recommend that students take the INS or CPCU courses first and then proceed to the two AU courses.)
· AU 65 - Commercial Underwriting: Principles and Property. The course examines the tools a professional underwriter uses in evaluating applicants for Commercial insurance. It also emphasizes the analysis used in selecting profitable Property accounts.
· AU 66 - Commercial Underwriting: Liability and Advanced Techniques. This course focuses on the major lines of Liability insurance and effective risk selection. It also investigates advanced topics that broaden an underwriter's ability to assess individual accounts.
Who should enroll. Those who are responsible for Commercial lines of insurance and want a formal study of the underwriting function, and insurance producers, consultants, and others in insurance and related occupations who want to broaden their knowledge of Commercial lines underwriting.
National examination. A separate exam
fee is required and payable directly to the Insurance Institute of America
(IIA). The multiple-choice examination is computer-administered during four 60-day exam
windows. For information on CPCU 551 and CPCU 552, see the section on
CPCU Courses on this web site.
Summer 2009 Tuition: $675 (see Book Order Form for Course Guide/textbook costs).
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AU 65 - 501 CANCELLED |
Thursdays | 4:30-6:30 | ISC -- Loop | 6/11/09 | 13 |
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AU 66 - 604 CANCELLED |
Wednesdays | 5:00-7:00 | A. J. Gallagher -- Itasca | 6/10/09 | 13 |
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